Here's a clear explanation of how 7f77 collects your personal data, why it's used, and how it's kept secure. For us, data protection isn't just a policy — it's a promise.
Steps 7f77 Takes to Protect Your Information
7f77 never sells, rents, or trades your personal information to third parties. Your data is used solely to serve you.
All stored data is protected with bank-grade encryption. Even if an unauthorised party gains access to our servers, they will not be able to read your information.
You have the right to view, correct, and request deletion of your personal data. Simply contact our support team and the necessary steps will be taken.
Only authorized personnel can access specific data, and a full log is maintained of who viewed what and when.
In the event of a security incident, affected users will be notified via SMS or email within 72 hours.
After account closure, all personal data is permanently deleted once the required legal retention period has elapsed.
A Quick Overview of What Information 7f77 Collects and Why
| Data Type | Purpose | Retention Period |
|---|---|---|
| Name, mobile number | Account Registration & Verification | For As Long As the Account Remains Active |
| Date of birth | Age Verification (18+) | 5 Years After Account Closure |
| Payment Information | Deposit & Withdrawal Process | 7 Years After the Transaction |
| NID / Passport | KYC Verification | 5 Years for Legal Requirements |
| IP Address & Device Information | Security Monitoring & Fraud Prevention | 90 Days |
| Gaming History | Responsible Gaming Monitoring | 2 Years After Account Closure |
| Support Conversations | Service Improvement | 2 Years |
7f77 ("we" or "the Platform") takes your privacy seriously. This Privacy Policy explains what information we collect when you use the 7f77 platform, how we use it, and what rights you have.
By creating an account or using the platform, you are considered to have accepted this Privacy Policy. This policy Terms & Conditions Read them together — the two documents combined define your full rights and responsibilities.
This policy is drafted in accordance with applicable data protection laws in Bangladesh and international gaming industry standards. For any questions, contact us at support@7f77.my.
7f77 collects two types of information: what you voluntarily provide, and what is automatically gathered while you use the platform.
Name, mobile number, and date of birth provided at registration; NID or passport submitted during KYC; payment account details; and records of communications with the support team.
IP address, device type and operating system, browser information, session duration, page visit sequence, and gaming activity logs.
We only collect information that is necessary to provide our services, ensure security, and meet legal obligations. No unnecessary or excessive data is requested.
7f77 will never ask for your password, OTP, or payment PIN via SMS or phone call. If you ever receive such a request, contact support immediately.
Collected data is used only for specific purposes. The key uses are outlined below:
7f77 analyses your gaming data to promote responsible gaming. If unusual betting patterns are detected, our team may reach out to you directly — this is solely for your protection.
If you do not want your data used for marketing or promotional purposes, you can disable "Marketing Communications" in your account settings. Transactional and security-related messages will still be sent regardless.
7f77's website and app use cookies — small data files stored on your device that help the platform remember your preferences and improve your experience.
Used to maintain login sessions, store security tokens, and remember your language preference. These cannot be disabled.
Used to understand which pages users spend time on and which features are used most. This can be turned off in Settings.
Cookies can be managed through your browser settings. However, disabling essential cookies may affect core functionality such as login and payments. Cookies do not apply to the mobile app; equivalent technologies are used instead.
7f77 protects your data with a multi-layered security framework — combining technical safeguards with human oversight by a trained team.
7f77's security infrastructure follows the ISO 27001 standard of the international gaming industry. All staff with access to user data are required to sign strict confidentiality agreements.
As a 7f77 user, you have the following rights over your own data. Contact the support team to exercise any of them.
If you request details of what information 7f77 holds about you, you will receive a response within 30 days.
You can request corrections to any inaccurate or outdated information. Submit supporting evidence to our support team and the update will be made.
After account closure, once the legally required retention period has ended, you may request that all your data be deleted.
You can request a download of your gaming history and account information.
Requesting that your data no longer be used for a specific purpose, such as opting out of marketing messages.
If you are not satisfied with how your data is being protected, you have the right to file a formal complaint with the licensing authority.
To exercise your rights, email support@7f77.my or In the Help Centre Reach out via Live Chat. Once your identity is verified, the process is typically completed within 15 business days.
7f77 strictly does not provide services to anyone under the age of 18. Date of birth is verified at registration and reconfirmed during the KYC process.
If a minor registers using false information and is identified, the account will be closed immediately. All submitted data will be permanently deleted and no financial transactions will be refunded.
If you suspect your child is using 7f77, please contact support@7f77.my immediately. We will investigate the matter confidentially.
7f77 may update this Privacy Policy at any time. For significant changes, an SMS will be sent to your registered mobile number or a notification will be shown at login.
Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. The "Last Updated" date at the top of the page always reflects the most recent version.
For any privacy-related questions, concerns, or complaints, you can reach 7f77 through the following:
When a privacy complaint is submitted, a reference number will be issued. Depending on the complexity of the issue, a resolution will be provided within 7–30 business days.
7f77's Data Protection Philosophy
Online users in Bangladesh often face one recurring question – "Where is my data going?" It's a fair and reasonable concern, especially when every platform — from mobile banking to gaming — asks for personal information.
7f77The name, phone number, and date of birth you provide when joining are used only to create your account. Limited analysis may be done to personalise your betting experience or prevent fraud, but this information is never sold.
Many users wonder why KYC is necessary. The answer is straightforward: it's there to protect you. If someone tries to access your account and make a withdrawal, KYC allows 7f77 to confirm the request is genuinely coming from you — not someone else. Think of it like a key to a bank vault. KYC is also legally mandatory for large transactions.
7f77 uses your gaming data to monitor responsible gaming. If we notice someone spending an unusually high amount of time or money, our team may reach out privately. This isn't surveillance – it's care. 7f77 believes gaming should be a source of enjoyment, not stress.
Many users are cautious about cookies being stored on their device. At 7f77, cookies are used only to maintain login sessions and remember your language preference — not to track you across other sites or serve ads. Marketing cookies are optional and can be turned off at any time.
We believe in being transparent about how long your data is retained. Financial transaction records are kept for 7 years due to legal obligations under Bangladesh's financial regulations. Data that no longer has a legal basis is deleted after account closure.
From a cybersecurity standpoint, 7f77 conducts regular technical audits. Penetration testing is carried out by external security experts, and any vulnerabilities found are resolved promptly. This entire process happens behind the scenes, but it's what ensures your account stays protected.
One last thing worth noting: data protection is not solely 7f77's responsibility — it's yours too. Use a strong password, avoid clicking on unfamiliar links, and never share your login details with anyone. When you and 7f77 work together, your account stays as secure as possible.
FAQs on Privacy & Platform Use